Privacy
In this Privacy Policy, Paint, Create and Congregate may be referred to as ‘us’, ‘our’ or ‘we’.
Your Personal Information
As the user of the website or facility and the purchaser of any of our goods and services, you agree and consent that we may collect your contact information (your name, email, telephone number) to complete session bookings and as a means for us to communicate with you from time to time our goods and services and related matters.
Please note that we do not share or use this information with outside parties except to the extent required by law and when we engage third party service providers to provide you with related services that we offer to you through our website, to conduct quality assurance testing, to provide technical support or to provide specific services to you. These third party service providers are required to not use your personal information other than to provide the services requested by us.
Your Email Address
We collect an email address from persons making session bookings, requesting information and who sign up to receive our promotional and advertising material. The email addresses we collect are stored in a secure area within the site database and may be used for marketing purposes and developing promotional offers and sale events.
Payment Information
Our website is a secure site and all credit cards and payments are processed by a secure bank approved payment gateway using PayPal, Direct Deposit to PayID by you. Your credit/bank card payments are processed securely and can be tracked both yourself and us. When you book through our website, we do not keep your credit card details and they are only passed to the bank for processing a credit card payment through your payment gateway of choice.
When you book over the telephone, we will provide you with our Account No. and BSB for card payment. At no point do we store your secured information, unless we use invoicing in which the information is securely processed and discarded once complete.
When booking private events, we retain your credit card details provided to us until after your event and all payments are made by you. This will be reflected on an invoice for tracking of processing and payment for accounting. We then securely discard the information and only record payment receipt.
Photographs and Videography by Us
By registering and attending a session, you expressly and impliedly authorise and permit us to use any recordings we make, which may contain images of you, for the promotion and advertising of our business. If you, do not wish to be photographed or videoed please advise prior or on the commencement of workshop or event.
Persons under 18 will be only be photographed or videoed under the permission of the parent/guardian and in accordance with our Working With Children Check registration.
If we didn’t answer your questions, please contact us